Contacts
How to Reach Us
If you'd like to get in touch with the editorial team behind this site, the only official way to contact us is by email:
We read every message we receive and do our best to help. Please note that this is the only contact method we operate — we do not use phone lines, contact forms, or social media accounts, so any messages sent elsewhere are not from us.
What You Can Write About
Feel free to email us about anything related to this website, including:
- Questions about our content — how we review and rank online pokies and casino sites available to Australian players, the criteria we use, or anything unclear in our articles.
- Corrections — if you've spotted outdated information, an error in a review, or a bonus offer that has changed, let us know so we can fix it.
- Feedback — suggestions on what you'd like to see covered next, or general comments about your experience using the site.
- Partnership requests — if you represent a brand or agency and would like to discuss cooperation, please include clear details about your proposal.
Response Time
We're a small team, so we can't always reply instantly. We usually respond within a few business days. If your message concerns a correction to published content, we prioritise those where possible to keep our information accurate for Australian readers.
Questions About Your Casino Account
Please be aware that we are not a gambling operator. We do not run any casino, pokies platform, or betting service, and we do not hold or manage player accounts.
For questions about:
- deposits or withdrawals,
- bonuses and wagering requirements,
- account registration or verification (KYC),
- login problems or closed accounts,
please contact the customer support team of the casino you signed up with directly. You can usually reach them via live chat or the support email listed on the casino's own website. We have no access to player accounts and are unable to resolve payment or verification issues.
Need Help With Gambling?
If gambling is causing problems for you or someone you care about, free and confidential support is available in Australia:
Gambling Help Online — a national service offering free 24/7 counselling, live chat, and information for people affected by gambling. Call 1800 858 858 or visit www.gamblinghelponline.org.au.
Support is free, confidential, and available around the clock. Please play responsibly and only gamble with money you can afford to lose.